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Product roadmap
Tailor-make product roadmaps for customers, synchronize product plans and schedules, keep them updated at all times, enabling whole company to collaborate in line with the product roadmap
Priority
Standardized product priority model, data-based evaluation of features most needed by customers, ensuring that product goals are consistent with company business goals
Product insight
Integrate feedback from customers to establish an overall perspective to understand users' real thoughts, gain insights into product opportunities and establish a clear product strategy
Customer interaction
Establish a customer-facing requirements portal to get new customer ideas, validate new product features, synchronize product updates, and co-create revenue-generating products with customers
Multi-product management
Supports company accounts to create multiple product management projects, enabling segmentation by project, product, and business line
Product roadmapPriorityProduct insightCustomer interactionMulti-product management
Product roadmap
Tailor-make product roadmaps for customers, synchronize product plans and schedules, keep them updated at all times, enabling whole company to collaborate in line with the product roadmap
Priority
Standardized product priority model, data-based evaluation of features most needed by customers, ensuring that product goals are consistent with company business goals
Product insight
Integrate feedback from customers to establish an overall perspective to understand users' real thoughts, gain insights into product opportunities and establish a clear product strategy
Customer interaction
Establish a customer-facing requirements portal to get new customer ideas, validate new product features, synchronize product updates, and co-create revenue-generating products with customers
Multi-product management
Supports company accounts to create multiple product management projects, enabling segmentation by project, product, and business line
Get it done with these features
Ticket and idea collection
Customer-exclusive product portal: create exclusive product portals for different customers, and synchronize product updates, product plans, and collect feedback
Product community: generate idea/product discussions on the product portal to clarify customer needs
Ticket voting: judge the universality of ideas based on customers' likes and comments, and discover product opportunities
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Ticket and idea cleansing
Ticket management: manage tickets in a list, support the association between tickets and customers, and customize ticket types
Ticket cleansing: establish a ticket pool where product managers can determine tickets as requirements or bugs
Idea aggregation: integrate ticket requirements and product planning requirements in one place to build a clear and unified requirement pool
Idea management: enrich, cleanse, archive, etc. requirements, and support association of ideas with customers and tickets
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Idea review/scheduling
Idea review management: manage ideas in a list, with a standardized priority framework and structured display of parameters
Set review factors: include idea value, workload, customer weight, competitors, team goal support, etc.
Set score calculation method: customize idea priority algorithm to make product decisions open and transparent
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Ticket and idea conversion/distribution
Tickets and workitems: support pushing tickets to PingCode project management
Tickets and workitems: support pushing ideas to PingCode project management
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Customer-centric product roadmap
Multi-perspective roadmap: support displaying product features by version, iteration, milestone, and time, with consistent planning of team tasks
Link customer ideas: teams can easily view the customer feedback behind each idea in the roadmap
Real-time roadmap synchronization: optionally, publicly synchronize product roadmap to customers or business teams through the portal
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Why PingCode
Customer-exclusive portal
Establish product channel based on customers to achieve personalized services
Multi-channel integration
Aggregate customer voices in one place, plan products globally, and eliminate decision-making limitations
Roadmap synchronization
Teams and customers can track product updates in real-time, boosting confidence
Link to real-world scenarios
Connect ideas directly to customer scenarios and convey real user stories
Multi-product management
Plan products for all teams and projects in one place to avoid tool silos
Tool integration
Integrate with your existing tools, such as Feishu, WeCom, Gitlab, Jenkins, etc.
Easy to use
Easy to get started, right out of the box, no complex configuration required
One-stop
One-stop R&D platform for seamless collaboration across products, business, and development
Get started now, choose plan as you need
Free
Free for less than 25 people
$ 0
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Included features:
Teams with less than 25 users
5G storage space
No audit logs
Everything from Free, plus:
Minimum purchase for 10 people
All features can be used
10 GB  per user storage space
Audit log
1:1 dedicated customer consultant
On-site product training
Enterprise
Permanently support private cloud or on-premise deployment
Get a quote
400-800-1024
Everything from Business, plus:
Minimum purchase for 25 people
All features can be used
Unlimited storage space
Audit log
1:1 customer advisor
On-site product training

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